Riskdefy.io Merchant Management

How its used

Merchant orchestraction hub. Manage onboarding, document gathering, service providers applications, DBAs organized by bank, corp and dba levels.

Multi-Bank application submissions

See each application’s processor, status and outstanding documents across your entire merchant portfolio.

Bank level DBA management

Connect merchant accounts to the right Corp and DBA with their correct business context.

Connnect your merchant service providers

Store the processor, DBA and rate plan on each application for clear processor-specific tracking.

Progress

3 of 3 uploaded

Milestones

Docs Uploaded

3/3

Docs Reviewed

3/3

Docs Accepted

3/3

Application Tracker Click a step to set progress

Milestone Tracker Click to view milestones

How it works

Create applications for every processor. Set each application’s DBA, rate plan, and document requests. Review packages and Underwriting status by bank, Corp, DBA, or application.

Start Package

Document Collection

Review documents

Prepare application

Create applicants and start an applications.

Add contact details, select document templates or individual requests. Attach milestone tracking for automation.

Create applicants and start an applications.

Add contact details, select document templates or individual requests. Attach milestone tracking for automation.

Create applicants and start an applications.

Add contact details, select document templates or individual requests. Attach milestone tracking for automation.

Request documents needed for the bank. Choose a saved document package or select individual document requests. Set a due date, then give the applicant the checklist for uploading their files

Review each submitted document. Check the uploaded files against the requests. Accept documents that are ready, or reject a file with a reason so the applicant knows what to correct.

Application #2089

Jordan Ellis

All submitted

App Started
Documents
App Populated
App Sent
Merchant Created

Jordan submitted 7 of 7 documentsReady for your review.

Application Documents

7/7

Prepare the application. Select the processor, eligible DBA and rate plan for this application. Use saved application information to generate supported mapped forms.

v3.0

September 22, 2026

Weekly updates that write themselves

New

– Friday update drafts for every project

– Send to chat, email or both

Improved

– Timeline loads twice as fast

Fixed

– Dates in guest views now use the guest’s time zone

Published · 37 customers notified

Company	Stage	Document Status
Brooks Auto Detail	Application Started	Missing
Nair Family Dental	Application Populated	Pending
Reyes Landscaping	Application Started	Missing
Torres Coffee Collective	Application Populated	Completed
Kim Yoga Studio	Application Started	Missing
Fischer Hardware	Docs Collected	Completed
Delgado Bakery	New Lead	Missing
Bennett Legal Group	Merchant	Completed
Liu Pet Grooming	New Lead	Missing
Ward Solar Install	App Sent	Pending

Riskdefy.io

Less chasing paperwork. More merchants processing

Less chasing paperwork. More merchants processing

Less chasing paperwork. More merchants processing

NMI

Monday

Telegram

MxMerchant

Payarc

PaySafe

NMI

Monday

Telegram

MxMerchant

Payarc

PaySafe

Merchant orchestraction hub. Manage onboarding, document gathering, service providers applications, DBAs organized by bank, corp and dba levels.

Merchant orchestraction hub. Manage onboarding, document gathering, service providers applications, DBAs organized by bank, corp and dba levels.

Merchant orchestraction hub. Manage onboarding, document gathering, service providers applications, DBAs organized by bank, corp and dba levels.

Progress

Application Tracker Click a step to set progress

Milestone Tracker Click to view milestones

Create applications for every processor. Set each application’s DBA, rate plan, and document requests. Review packages and Underwriting status by bank, Corp, DBA, or application.

Create applications for every processor. Set each application’s DBA, rate plan, and document requests. Review packages and Underwriting status by bank, Corp, DBA, or application.

Create applications for every processor. Set each application’s DBA, rate plan, and document requests. Review packages and Underwriting status by bank, Corp, DBA, or application.

Start Package

Document Collection

Review documents

Prepare application

Create applicants and start an applications.

Add contact details, select document templates or individual requests. Attach milestone tracking for automation.

Create applicants and start an applications.

Add contact details, select document templates or individual requests. Attach milestone tracking for automation.

Create applicants and start an applications.

Add contact details, select document templates or individual requests. Attach milestone tracking for automation.

Request documents needed for the bank. Choose a saved document package or select individual document requests. Set a due date, then give the applicant the checklist for uploading their files

Request documents needed for the bank. Choose a saved document package or select individual document requests. Set a due date, then give the applicant the checklist for uploading their files

Request documents needed for the bank. Choose a saved document package or select individual document requests. Set a due date, then give the applicant the checklist for uploading their files

Review each submitted document. Check the uploaded files against the requests. Accept documents that are ready, or reject a file with a reason so the applicant knows what to correct.

Review each submitted document. Check the uploaded files against the requests. Accept documents that are ready, or reject a file with a reason so the applicant knows what to correct.

Review each submitted document. Check the uploaded files against the requests. Accept documents that are ready, or reject a file with a reason so the applicant knows what to correct.

Jordan Ellis

Application Documents

Prepare the application. Select the processor, eligible DBA and rate plan for this application. Use saved application information to generate supported mapped forms.

Prepare the application. Select the processor, eligible DBA and rate plan for this application. Use saved application information to generate supported mapped forms.

Prepare the application. Select the processor, eligible DBA and rate plan for this application. Use saved application information to generate supported mapped forms.

Weekly updates that write themselves

Answers for your merchant workflow.

Answers for your merchant workflow.

Answers for your merchant workflow.

Can I use document collection without adopting the full platform?

Can I keep my existing interface?

Can I install only the services I need?

Do I need to use the RiskDefy platform?

Can I submit one merchant to multiple processors?

Can I choose a document template when I add an applicant?

What are milestone collections for?

Can I review and request corrected documents?

Does generating a PDF submit the application to a bank?

Can I manage multiple MIDs for a merchant?

Less prep. More submissions.

Less prep. More submissions.

Less prep. More submissions.